We received a letter in the mail from this dealership. We called and spoke to Haley. She said come on in and we will try to help you. She gave us to Mr. Shawn Pomeroy. Shawn took us through every step of the way in order to us a car. We are customers that have had rough credit in the past. The dealership did everything they could to help us get finance. They gave us a veterans discounts no other dealer had ever offered us before. Shawn made several trips back and fourth between us and finance getting needed information. The process KIA used in the steps to get us to the point of getting the new car was a little different, but very interesting. We feel that Shawn went well above what other salesman would do to take care of us. Shawn was awesome to us. We went 2 weeks earlier to Bob Tyler Toyota and was not treated anywhere near this type of service. We would recommend Team Gunther KIA and Shawn Patrick Pomeroy to anyone that asked about our experience in buying our new KIA.