It isn't often that I feel led to write a review, but I would love to do so for Team Gunther, Daphne and I am not sure the best place to leave one. We were a little nervous about buying a car, sight unseen, but we were very specific regarding what we wanted and it was not available in our state. By searching online we found it at your dealership. (The Kia.com dealer inventory site was not helpful. Your dealership did not show up there when we put our selections in their search engine and it didn't offer merlot interior as an option.) The sales representative, driver and your office team were very professional, friendly and efficient. Our new 2017 Sorento SX AWD arrived in our driveway in perfect condition and the sales process was hassle free. The paperwork was filed immediately and the tag arrived in the mail within a week of delivery, which was much faster than a previous purchase from a local dealership. Even more surprising was finding a check in the mail today from your dealership to refund a small over payment of taxes. Thank you so much to all the people that made our car purchase possible.